Technical Support
The UNI PACKAGES advantage:a focus on customer service.
At UNI PACKAGES we believe that establishing a close relationship with our clients is the best way to achieve customer satisfaction, and we constantly work with the customer service focus that sets us apart.
With numerous in-house service technicians and engineers, We put our customers first and understand that unforeseen problems don’t just occur during normal business hours.
Trust UNI PACKAGES dedicated and knowledgeable service and engineering team to be available when you need them!
Spare Parts
- The UNI PACKAGES provide original spare parts maximum quality.
- Guaranteed availability of spare parts for every UNI PACKAGES machine during a minimum of 02 years as of when its delivered.
- Option to purchase spare part kits of various levels along with the machine.
- Machine options and accessories available.
Installation & Start Up
- Installation performed by UNI PACKAGES specialists.
- Training included as part of the start up.
- Option to have the machine homologated at the factory before its shipped to the customers facility in order to verify operation and to ensure that the machine meets the specifications agreed upon with the client.
Preventive Maintenance
Maintaining your installation in a perfect operating condition will ensure higher productivity and profitability, and a shorter recovery time of your investment.
- UNI PACKAGES offers a customized preventive maintenance service at a fixed price in order to ensure that the machine is always in an optimal condition.
- This includes a set number of visits each year, during which UNI PACKAGES specialists will perform an exhaustive inspection of the entire installation,paying special attention to the various mechanisms, controls, and security devices.